SHOP7PM — PRIVACY POLICY

Last Updated: December 1, 2025

This Privacy Policy explains how Shop7PM, owned and operated by Swift Imports Ltd, ("Shop7PM", "we", "our", or "us") collects, uses, stores, shares, and protects your personal information when you access or use our website, services, marketplace, mobile features, and earning programs.

By using Shop7PM, you acknowledge and consent to the data practices described in this Policy.

If you do not agree with any part of this Policy, please discontinue use of the Platform.

1. SCOPE OF THE PRIVACY POLICY

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This Policy applies to:

  • Customers
  • Vendors
  • Dispatchers
  • Affiliates
  • Survey participants
  • Anyone using the Shop7PM platform and services

It governs all data collected through:

  • The website (https://shop7pm.com.ng)
  • Account registration
  • Vendor onboarding
  • Payment and checkout processes
  • Referral and affiliate programs
  • Surveys and promotions
  • Delivery operations
  • Customer service communications

2. INFORMATION WE COLLECT

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We collect the following categories of information:

2.1 Personal Information

Information provided during account creation, including:

  • Full name
  • Email address
  • Phone number
  • City and address
  • Date of birth (where applicable)
  • Gender (optional)
  • Password (encrypted)

2.2 Vendor Information

For vendors, we may collect:

  • Business name
  • Business address
  • Bank account details
  • CAC documents (if applicable)
  • Identification documents (ID card, utility bill)
  • Product catalog and pricing information

2.3 Delivery/Dispatcher Information

For logistics partners:

  • Contact details
  • Vehicle details (if required)
  • Location data
  • Delivery history and performance metrics

2.4 Transaction Information

Including:

  • Product orders
  • Purchase history
  • Payment methods (we do not store card numbers)
  • Wallet transactions
  • Earnings, commissions, and referrals

2.5 Device & Technical Information

Automatically collected data may include:

  • IP address
  • Browser type
  • Device identifiers
  • Operating system
  • Access time and duration
  • Cookies and tracking technologies

2.6 Behavioral & Usage Data

We track:

  • Pages visited
  • Search terms used
  • Links clicked
  • Affiliate link performance
  • Response patterns from surveys

2.7 User-Generated Content

Including:

  • Product reviews
  • Dispute messages
  • Uploaded images or videos
  • Communication with customer support

3. HOW WE USE YOUR INFORMATION

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We use your data for the following:

3.1 To Provide and Improve Services

  • Account creation and authentication
  • Product ordering and delivery
  • Vendor listing and management
  • Facilitating earnings from referrals, affiliates, surveys, and reviews
  • Improving website speed, security, and user experience

3.2 To Process Transactions

  • Validate payments
  • Issue receipts and confirmations
  • Process refunds and withdrawals
  • Detect fraudulent or unauthorized transactions

3.3 To Communicate With You

  • Order updates
  • Delivery notifications
  • Account verification
  • Support responses
  • Marketing messages (you may opt out)

3.4 To Ensure Safety and Compliance

  • Identity verification
  • Fraud prevention
  • Monitoring vendor behavior and product compliance
  • Enforcing platform policies

3.5 For Analytics and Business Intelligence

  • Improving user engagement
  • Optimizing sales performance
  • Personalizing product recommendations
  • Measuring effectiveness of promotions and surveys

4. LEGAL BASES FOR PROCESSING

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Your data is processed based on:

  • Consent (e.g., marketing emails)
  • Contractual necessity (to fulfill orders)
  • Legal obligations (regulatory compliance)
  • Legitimate interests (fraud prevention, improving services)

5. COOKIES & TRACKING TECHNOLOGIES

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We use cookies and similar technologies to:

  • Keep you logged in
  • Save your preferences
  • Analyze platform usage
  • Track affiliate link performance
  • Personalize product recommendations
Note: You may disable cookies in your browser, but some features may not function properly.

6. HOW WE SHARE YOUR INFORMATION

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We may share your information with:

6.1 Vendors

When you place an order, vendors receive:

  • Your name
  • Contact details
  • Delivery city
  • Order details

6.2 Dispatchers/Logistics Partners

To deliver orders, dispatchers may receive:

  • Your name
  • Contact number
  • Delivery address or pick-up location

6.3 Payment Processors

Card details are never stored by Shop7PM.

Payment processors receive only transaction-relevant data.

6.4 Service Providers

Including:

  • Customer support tools
  • Marketing platforms
  • Cloud hosting providers
  • Fraud detection systems

6.5 Legal and Regulatory Authorities

We may disclose data if required by:

  • Court order
  • Law enforcement
  • Regulatory compliance

6.6 In Cases of Business Transfer

If Shop7PM undergoes a merger or acquisition, your data may be transferred under standard legal protections.

7. HOW WE PROTECT YOUR INFORMATION

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We use technical and organizational measures such as:

  • SSL encryption
  • Secure servers
  • Password hashing
  • Access control
  • Fraud monitoring
  • Vendor compliance checks
Note: No system can guarantee 100% security, but we continuously improve our protection methods.

8. DATA RETENTION

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We retain your data as long as necessary for:

  • Your active account
  • Legal or regulatory obligations
  • Fraud prevention
  • Resolving disputes

You may request deletion of your account at any time (see Section 10).

9. YOUR RIGHTS

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You have the right to:

  • Access your personal data
  • Correct inaccurate or incomplete data
  • Request deletion of your account
  • Withdraw consent for marketing
  • Request restriction of certain data processing
  • Download your data (data portability)

Requests may require identity verification.

10. ACCOUNT DELETION & DATA REMOVAL

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You may request account deletion by contacting support.

After deletion:

  • Personal data will be removed
  • Transaction data may be retained for legal compliance
  • Earnings history may be preserved for audit records

11. CHILDREN'S PRIVACY

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Shop7PM does not knowingly allow users under 18 years to create accounts.

If a minor's data is discovered, the account will be removed.

12. THIRD-PARTY LINKS

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The Platform may contain links to external sites.

Shop7PM is not responsible for third-party privacy practices.

13. INTERNATIONAL DATA TRANSFERS

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If your data is processed outside Nigeria (e.g., third-party services), we ensure adequate data protection through:

  • Standard contractual clauses
  • International compliance frameworks

14. CHANGES TO THIS PRIVACY POLICY

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We may update this Policy at any time.

Changes become effective when posted on the Platform.

Users may be notified of major updates.

CONTACT INFORMATION

If you have questions or want to exercise your rights, contact:

Shop7PM (Swift Imports Ltd)
Email: support@shop7pm.com.ng
Phone: 01-4381000, 0816 506 3583
Website: https://shop7pm.com.ng
Customer Support Hours: 9am – 4pm
Office Address: 55a Lanre Adeyemi Street, Iyana Ipaja, Lagos.